Return Policy

Standard Return Policy
Returns accepted if shipped 14 days from ship date.
To return: Please send an email prior to returning items including invoice number, name and phone number to: (giftshop@gardensattheridge.com)

In-store credit only. No refunds.
All Sale items are final & non-returnable. 
Items (and shoe boxes) must be returned in the same condition they were received and must be unworn.
If returning shoes, use another box or shipping bag over the shoe box. 
DO NOT SHIP BACK SHOES IN JUST THE SHOE BOX.

We have the right to refuse a return or exchange or apply a 25% restocking fee if deemed necessary.

Items received past return date will be donated to a local nonprofit. 
Return To:
The Ridge Marketplace 
Attn: GiftShop 
13439 South Ranch Road 783 
Kerrville, Texas 78028

SHIPPING POLICY:
We ship Tuesday-Saturday and strive to get your order out within 24 hours on weekdays. All packages are sent USPS, and are subject to their delays.